Admission Process

 Essential information for your comfortable stay !

Admission at IPD Reception

As you step into the In-Patient area of our hospital, we initiate a personal relationship with you.

At the In-Patient Department (IPD) reception, the front-office assistant will receive you and help you check-in through the hospital information system. Your medical records will be maintained and stored for all future reference. The front-office assistant will then guide you to the counselors, who will explain the admission process to you.

Further, you will be requested to make an advance payment, for which you will be given a receipt. The front-office assistant will acquaint you with the hospital, your room and various facilities available, and ensure that you are comfortable in your new environment.


The hospital counselors are available close to the IPD Reception for financial counseling (package, non-package and multispeciality procedures).

The counselors/IPD receptionists can be contacted for all queries regarding room bookings, package details etc. (call extension 166). The counseling cell assists you at the time of admission and will also help you at the time of discharge.

Corporate Counseling

For patients who are referred through medical insurance agencies, TPAs, counseling is done in the corporate office on the ground floor.

The counselors here will inform you about :

  • Documents required to claim insurance
  • Paperwork to be completed
  • Hospital policies regarding advance deposits and reimbursements
  • Type of health insurance available to you and the necessary terms and conditions.
  • As a corporate patient, you are requested to submit essential documents in order to avail relevant facilities and discounts.

ECHS Counseling

For patients who are referred or directly admitted through emergency under Ex-Servicemen Contributory Health Scheme, counseling is done in the ECHS office on ground floor in the OPD Wing.

The counselors here will inform you about :

  • ECHS Smart Card or other valid documents to be submitted
  • Paperwork to be completed
  • Policies regarding entitlement as per your category/rank
  • Regarding empanelment of facilities
  • Necessary terms and conditions
  • Regarding payments, if any, as applicable

As a ECHS patient, you are requested to submit essential documents.


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